How many of your consumers come across damaged products every day?
Are your consumers consistently delighted with the taste of your products?
Do any of your products disappoint your consumers after buying them?
Would you like to know what consumers think of your product?
New Services & Innovations in development to add to our ever expanding range of services
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“We believe that your product should always delight your consumer. Since our set-up 20 years ago we have become an integral part of our clients’ quality control and new product development functions. We work with a wide variety of companies across the globe in the food, beverage, personal and homecare products industries.
Product Quality is at the heart of all of the four divisions of our business. Whether its assessing product packaging quality in-store to retrieving products from any location to our office for sensory or laboratory analysis, our dedicated team are passionate about the quality of your product.”
Founder and Managing Director
Product quality will be an increasing factor in determining online winners and losers as FMCG sales increase through e-commerce channels. In fact, product quality may be a core predictor of brand equity for FMCG manufacturers whose retailing strategies include digital marketplaces eg. Amazon and eBay. Despite the pervasive benefits of selling online, an e-commerce channel Read more about Consumer’s high expectations for Online FMCG quality[…]
Here, at Eolas International, we are seeing a move away from expert measurement of quality – no longer is it solely measured in labs or by a team of experts but by consumers during in the moment usage occasions. Increasingly we are working on projects with our clients to understand what quality means to consumers, Read more about Consumers want to be heard; Are you ready to listen?[…]