Product Quality Audits

We worked with a large global confectionery company over a 6 month period to monitor the quality performance of their new ice cream range. Business Challenge: A global confectionery company wanted…

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Trade Sampling

We retrieved 6 newly launched product ranges in Africa for a global Beverage Client. As part of this process, we evaluated the store environment, package condition, and shipped the products…

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Defect Detective

A global client wanted to investigate the consumer's ability to identify defects on their haircare products and the impact these defects had on experience. Business Challenge Through an auditing program…

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Consumer Experience – Consumption Moment

A major FMCG multinational sought to take a proactive and consumer-centric approach to measuring the quality of experience with their products in store. Business Challenge A major FMCG Beverage &…

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Time Critical Quality Audit & Product Retrieval

Following the launch of an investigation by regulatory authorities into one of our client's food products, we deployed a team of store auditors within 24 hours to assess the situation…

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