Consumer Insights Services
Eolas Consumer View takes a proactive & consumer centric approach to understanding the quality of product experience, at each touchpoint along the consumer journey. Starting from product innovation, through retail/etail channels right through to consumers homes across the globe. Our bespoke and innovative approaches allow you to evaluate in realtime the natural consumer experiences as they engage with your products from new launches, to e-commerce and final product usage.
Understand the quality of product experience, at each touchpoint along the consumer journey. This innovative research tool helps you to evaluate natural product experience in real time, and to measure the impact on your consumers and their purchase behaviour.
Access a targeted, geographical spread of consumers in their most natural settings. Our In-Home Usage Testing solutions provide an interactive, intuitive and un-intrusive way of talking to consumers, providing the most authentic in the moment observations of your product as it is used in the hands of your consumer.
Operating throughout the online marketplace, using auditor or consumer networks we help our clients better understand their e-commerce performance from ordering through to end product use. We measure the impact of the e-commerce journey on your products quality & the consumer experience.
Here are just some of the ways we have helped our clients.
Data Collection & Reporting
Our The Eolas QualX Platform™ is a flexible tool which enables us to efficiently collect, analyse and report on data gathered from our auditor network, global consumers and even your employees, enabling you to understand & improve the consumer’s product quality experience at all touchpoints in their journey.
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We also offer a range of customisable services for Quality and R&D Teams .