With over 20 years of experience in running and managing store audits for some of the world’s biggest FMCG companies, we are experts in measuring product & packaging quality around the globe. Store audits are conducted by our trained network of auditors in more than 120 countries around the world.
Our Storecheck program can be used reactively (addressing specific problems) or proactively for ongoing monitoring.
Manage Risk, Loss prevention, and Accountability. Identify product, pack, and in-pack defects as well as where they may have occurred & who is responsible (factory/supply-chain/store).
Monitor the performance of product launches, new packaging innovations, and reformulations with post-launch product testing.
Collect key data in-store on pricing strategies, visual merchandising, promotional activity, and competitor benchmarking.
Best practice benchmarking – define best in class examples of store and performance indicators to benchmark other stores against. Deliver a framework of KPIs, metrics & performance
Our Storecheck program enables our clients to track product quality performance and monitor areas along the supply chain that require attention. See how one of our clients uses our Storecheck program to conduct continuous audits of their ice cream products across 10 markets per cycle.
Whether you require a once-off audit or a continuous program,
our expert team are focused on delivering tailored quality programs
that drive actionable insights for your business.
01 TAILORED PROGRAM DESIGN
We create tailored programs to match your quality requirements. We can create standards focused on your factory processes or your local consumer’s demands. How is your product performing on the shelf or in your consumer’s hands? Is there a specific problem, store type, product, location you need to focus on.
02 AUDITOR NETWORK TRAINING & RECRUITMENT
We have an extensive network of trained auditors in more than 120 countries around the globe that can be mobilized and active within days. Our auditors can independently assess your products (or your competitors) for a range of pre-defined quality standards in-store or in-use. We use comprehensive online training & measuring tools to ensure rating consistency across all countries.
03 ADVANCED MOBILE DATA COLLECTION
Data is gathered using our intuitive mobile app, a flexible and agile tool onto which we can quickly and easily publish an unlimited variety of missions. We have many technical features built into the app to ensure the highest quality and most trustworthy data is collected from auditors. Responses include time & date stamping as well as GPS location to ensure validity.
04 MONITORING & REPORTING
Dedicated project managers oversee & track data collection procedures and monitor submitted data, ensuring consistent accurate data is submitted to reports in close to real time. We offer a comprehensive suite of customised reporting solutions & have the capability to provide powerful, real-time insights through our online reporting portal.
Our bespoke solutions are designed to work together
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Data Collection & Reporting
Our QUALX PLATFORM enables us to efficiently collect & process data from our sensory panellists, our auditor network, or global consumers in the marketplace, providing fast and secure data analysis with real-time insights & customizable dashboards.